Senior CRM Solutions Designer at Russell Tobin

Elevate public sector efficiency as a Senior CRM Solutions Designer with Russell Tobin & Associates in Toronto, ON. Harness Salesforce Experience Cloud to enhance the 311 service interface in a hybrid work setting.

In this senior role, you will leverage over 10 years of experience to configure Salesforce Experience Cloud, creating seamless service request forms and navigation. Develop LWC components and ensure backend integration with existing Service Cloud processes, while collaborating closely with city teams and vendors to meet governance and accessibility standards.

Key Responsibilities:
• Implement Salesforce Experience Cloud for public services
• Create intuitive navigation and service request forms
• Design and develop robust LWC components
• Integrate cloud solutions with legacy systems
• Collaborate on architecture and technical deliveries

Requirements:
• 10+ years in large project environments
• ...