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Senior Copywriter for Customer Communications

Capital One

toronto, on, Canada Full-time July 16, 2026

Found Description

Shape the narrative at Capital One as a Senior Associate Communications Copywriter. This role combines creativity with strategic insight to optimize communications.

You’ll be the driving force behind engaging, customer-focused content across various communication channels. With over four years of relevant experience, you’ll work closely with a dynamic team of designers and project managers. Your role involves not just crafting messages but also analyzing performance metrics to refine strategies and deepen customer connections.

Key Responsibilities:
• Create error-free, on-brand content across channels
• Build on creative briefs for impactful digital messages
• Advocate for best practices in content strategies
• Utilize tools to develop cohesive communication systems
• Conduct competitive audits to strengthen messaging

Requirements:
• Minimum 4 years in content strategy or copywriting
• Excellent command of...

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