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Senior Consultant for ServiceNow CSM

Infosys Limited

calgary, ab, Canada Full-time June 26, 2026

Found Description

Join Infosys as a Senior Consultant focusing on ServiceNow CSM in Mississauga, Ontario or Calgary, Alberta. This technical role empowers you to consult and design effective solutions on the ServiceNow platform.
As a key technical lead, you will be responsible for architecting structure and solutions that solve complex business problems. Engaging with clients, you'll ensure technical requirements align with the ServiceNow Implementation Best Practices while maintaining high standards of quality in deliverables. Your expertise will guide both client and team interactions in this strategic position.
Key Responsibilities:
• Define and architect comprehensive ServiceNow solutions
• Present technical options to clients, detailing pros and cons
• Lead stakeholder workshops to achieve consensus on needs
• Monitor and ensure quality delivery by development teams
• Build prototypes and deliver detailed documentation
Requirements:
• At least 12 years of IT solutions exp...

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