Found Description
The Senior Consultant, Customer Success is a B2B client-facing individual contributor responsible for ensuring customers achieve maximum value, driving adoption, increasing customers engagement and maintaining high levels of satisfaction from our Pismo SaaS platform for card payments and core banking.
This role acts as a trusted advisor to customers, communicating the value of the Pismo products. It combines technical expertise, operational know-how, business strategy and executive engagement. You will meet with customers on a regular basis to discuss business and tactical challenges, shape their definition of success with Pismo, and offer proactive advice on how to optimize or enhance the use of platform. The ideal candidate is a proactive person, driven by data to anticipate problems.