Senior Cloud Site Reliability Engineer (Medellín)

Technical Support Engineer, CX

Medellin, Colombia

Hybrid model (2 days per week at the office)

Livevox is seeking a Senior Site Reliability engineer to fill a position with a focus to support expansion and growth of the Livevox Platform. As a Senior SRE, you will help develop and implement engineering projects for Livevox infrastructure and production systems.

Responsibilities

• Debug and troubleshoot issues arising in Development, Quality Assurance and Production environments
• Build creative engineering solutions to operations and infrastructure problems, focusing on optimizing existing systems, building infrastructure, and eliminating work through automation
• Implement strategies and plans to increase service reliability
• Work with engineering teams on observability topics throughout the software development lifecycle.

Requirements

• Must be a motivated self-starter with attention to detai...