Found Description
Role Overview
As the Senior Manager of Cloud Operations & Platform Support, you will be the guardian of our cloud ecosystem’s stability, scalability, and performance. You aren’t just managing a team;
you are orchestrating a high-stakes environment where uptime is the gold standard and continuous improvement is the cultural norm.
You will lead a team of talented engineers, serving as the bridge between technical execution and strategic business goals. Whether you’re acting as the Incident Commander during a critical outage or steering the team toward CMMI maturity, your focus remains on delivering a seamless, high-quality experience for our stakeholders.
Core Responsibilities
1. Operational Excellence & SLA Management