Senior Cloud Contact Center Architect - GenAI & AI Solutions

Ncs in Singapore is seeking an experienced Technical Consultant to lead the design and implementation of cloud-based contact center solutions. The role requires engaging customers to gather requirements and drive technical discussions, as well as mentoring junior consultants.

Candidates should have 3-5 years of experience in cloud or contact center platforms, strong problem-solving skills, and technical expertise in GenAI solutions. The position offers an excellent opportunity to work with cutting-edge technologies.