Senior Client Services Manager | Bohol 1 | Pooling

Overview

The Senior Manager for Client Services will lead and manage the operational support and strategic delivery of our PH-based Healthcare accounts. This role will be instrumental in driving performance excellence, fostering strong client relationships, and delivering revenue growth. The Senior Manager will partner closely with clients and internal teams to ensure service delivery meets and exceeds expectations while identifying opportunities for innovation, efficiency, and account expansion.

Responsibilities

• Meet client and company objectives
• Serve as point of contact for all client concerns
• Ensure that financial targets are achieved
• Proactively partner with clients to deliver cost-effective, value-added, quality solutions
• Strong contributor to the senior management team in developing operating strategy, overall profitability and ensuring process improvements for the business unit
• Ens...