Senior Client Delivery Lead, Managed Services

NTT Limited is seeking a Managed Services Client Delivery Specialist in Petaling Jaya, Malaysia. This role involves overseeing the end-to-end delivery of managed services contracts, ensuring client satisfaction and service quality. Responsibilities include managing service delivery according to SLAs, addressing client inquiries, and implementing new services.

The ideal candidate should have a Bachelor's degree in IT or Business, relevant certifications, and extensive experience in managed services. The position demands strong analytical skills and a client-centric approach, ensuring the delivery aligns with contractual agreements.