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Senior Client Care Support (Bogotá)

Visa

bogotá, bogotá, distrito capital, Colombia Full-time June 16, 2026

Found Description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

This role is an individual contributor with a focus on analyzing technical complaints and providing first‐level support to both internal and external staff worldwide. The team also provides access controls designed to enroll, update, delete and audit both internal and external profiles.

Responsibilities

  • Processes urgent requests for password resets and account enablements to minimize downtime for both internal...

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