Senior Client Associate for Cash Management

Elevate your banking career with Scotiabank as a Senior Client Associate specializing in cash management services. This role prioritizes client satisfaction and supports complex client accounts effectively.

As a Senior Client Associate, you will provide essential support to theTeam Lead in delivering top-tier cash management solutions to clients. This role encompasses resolving service challenges and coordinating with various stakeholders to uphold Scotiabank’s service standards. Exceptional communication skills and a keen eye for detail will be vital as you manage client inquiries and identify service improvement opportunities.

Key Responsibilities:
• Champion a customer-focused approach in client interactions
• Provide sales support and prepare client-centric proposals
• Resolve complex service issues and enhance client satisfaction
• Conduct detailed treasury reviews for priority accounts
• Utilize data analytics for cross-sell...