Senior Client Advisor - Personal Lines

Senior Client Advisor – Personal Lines

Location: Toronto, Canada (Hybrid – office 3 days per week)

Role Summary: Join Marsh’s Account Management team to provide high‑net‑worth personal lines solutions, working closely with clients, carriers, and internal stakeholders.

Responsibilities

• Respond to client requests and inquiries across multiple channels in a prompt, professional manner.
• Analyze, counsel, and recommend coverages, identify gaps, and cross‑sell opportunities.
• Provide quotes and market proposals, prepare applications, and submit in accordance with carrier guidelines and timelines.
• Lead annual renewal reviews and maintain client coverage and pricing requirements.
• Obtain and submit claims information empathetically, providing claims education to clients.
• Pursue new business opportunities, write profitable business, and monitor profitability forward.
• Maintain broker managem...