Senior Central Reservations & Guest Services Manager

A prestigious hospitality group in Dubai is seeking a passionate Central Reservations & Customer Service Manager. This role involves overseeing venue reservations and leading a dedicated customer service team. You will train and coach staff, resolve guest complaints, and aim to enhance revenue through strategic collaboration. The ideal candidate has at least 3 years in a managerial capacity, with proven leadership experience in the tourism and hospitality sector. This position offers an opportunity to shape exceptional customer experiences.
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