Senior CCaaS Architect - Genesys Cloud, Remote

Lightspeed is seeking a Senior Voice & Data Specialist to lead technical operations in our Manila office. You will be responsible for designing and optimizing customer experience solutions leveraging Genesys Cloud and related technologies.

The ideal candidate has extensive expertise in CCaaS architecture, custom solution development, and managing telephony infrastructure. This role offers a market-leading salary and benefits, including a work-from-home setup, health insurance, and generous leave policies.