Found Description
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description
Overall Purpose
The Client Care Centre Senior Case Manager (SCM) provides consistent, quality client service experience for Group Benefits Clients, Sponsors, and Providers who contact the Client Care Centre. This individual is empathetic and compassionate, with a desire to resolve Client problems. They do this by approaching each case with a client-focused min...