Senior Case Manager, IT & Networking Services

A global managed internet services provider is seeking a Case Manager in Metro Manila, Philippines. This role involves resolving technical and non-technical issues related to internet services, collaborating with network engineers, and providing top-tier customer service. The ideal candidate will have at least 5 years in IT/Telecommunications, a relevant bachelor's degree, and a strong understanding of routing, switching, and SD-WAN concepts. Excellent communication skills and project management abilities are essential.
#J-18808-Ljbffr