Senior Call Center Executive

Looking to take the next step in your contact centre career?

Join a leading bank and support business banking clients across service, account enquiries, and relationship management activities.

• Handle inbound and outbound calls from commercial banking customers
• Resolve enquiries and provide service support across banking products
• Deliver excellent customer experience while meeting service standards
• Support junior team members and contribute to team performance

• Minimum 7 years of contact centre/customer service experience
• Prior experience supporting B2B, SME, corporate or business banking clients
• Strong communication and problem-solving skills
• Comfortable managing complex customer enquiries

• Monday to Friday office hours only
• Fast-track career progression to Team Manager...