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IT Business Systems Analyst / Senior IT Business Systems Analyst (SAP SD/CS) Kitchener, ON, Canada – Hybrid (3 days onsite, 2 days remote)
The IT Business Systems Analyst / Senior IT Business Systems Analyst is responsible for supporting and optimizing SAP Sales & Distribution (SD) and Customer Service (CS) solutions that enable critical business operations. This role partners with business stakeholders and IT teams to implement system enhancements, resolve complex issues, improve business processes, and support SAP projects from design through deployment.
Responsibilities
Support SAP SD/CS business processes through incident resolution, service requests, and system enhancements
Analyze business requirements and design SAP solutions aligned with operational needs
Lead or support SAP implementation projects, upgrades, and change requests
Perform root cause analysis and resolve complex Level 3 support issues
Collaborate with ...
The IT Business Systems Analyst / Senior IT Business Systems Analyst is responsible for supporting and optimizing SAP Sales & Distribution (SD) and Customer Service (CS) solutions that enable critical business operations. This role partners with business stakeholders and IT teams to implement system enhancements, resolve complex issues, improve business processes, and support SAP projects from design through deployment.
Responsibilities
Support SAP SD/CS business processes through incident resolution, service requests, and system enhancements
Analyze business requirements and design SAP solutions aligned with operational needs
Lead or support SAP implementation projects, upgrades, and change requests
Perform root cause analysis and resolve complex Level 3 support issues
Collaborate with ...
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