Job Description
KEY RESPONSIBILITIES
You will:
Lead Discovery and Requirements Refinement workshops with customers, ensuring that the requirements are well defined and exploring solution options that re-use existing platform
capabilities rather than one-off custom solutions.Carry out high-quality impact assessments and assessing the dependencies and impact on downstream systems and operations processes.Communicate and articulate the customer requirements and your impact assessment to the Product, Engineering, Quality Assurance, and Operations ensuring alignment, and successful
delivery outcomes.Analyze technical specifications of files, API’s and other message systems (e.g. ISO8583) to identify impactsQuery and analyze merchant, transaction and product-rules data to identify impacts.Provide L1/L2 support to customers during SIT and UAT and participate in 24x7 on-call ...