Senior Business Systems Analyst for CIAM (Toronto)

Drive transformation in customer identity management for a leading financial service provider as a Senior Business Systems Analyst. Utilize your CIAM expertise to influence strategic recommendations and future visions. We are looking for an experienced Senior Business Systems Analyst with over five years of CIAM experience to lead a significant transformation initiative.

Your role will involve assessing current capabilities, defining target-state models, and collaborating across departments. You will ensure that we meet business objectives while enhancing customer experience and aligning to regulatory standards.

Key Responsibilities

• Assess current CIAM capabilities and identify strategic gaps
• Define target-state CIAM capabilities and develop roadmaps
• Design a CIAM operating model aligned to business goals
• Facilitate workshops to gather requirements and define solutions
• Produce top-tier business analysis documentation...