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Senior Business Process Excellence Manager

Coty

Granollers, Catalonia, Spain Full-time February 21, 2026

Found Description

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!


As our Senior Manager – Middle Office External Workforce, you play a critical role in overseeing and optimizing all requests for non‑employed workers across the organization. You will validate and challenge demand, drive governance and transparency, lead a small team, and partner cross‑functionally to ensure cost efficiency, compliance, and strategic workforce decisions.
You will be reporting to GBS – P2P Procurement & Capabilities, and you will manage:

1. Request Governance & Workforce Validation

  • Act as the primary intake point for all non‑employed workforce requests (contractors, temporary labor, SOW‑based engagements, blue/white/pink collar)

  • Challenge and validate requests against operational needs, budgets, and workforce strategy

  • Assess business justification, skill requirements, duration, and cost structures

  • Ensure compliance with internal pol...
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