Senior Business Process Analysis Analyst

The Sr Business Process Analyst, Global Services role will lead and manage reporting governance within the Global Services organization by developing and enforcing standards for both operations-approved and field-generated reports.
This role supports a long-term strategy for enhanced, complex services reporting by partnering with Sales Operations, while also providing agile support for ad-hoc reporting needs to senior leadership.
The analyst will collaborate closely with field and operations teams to develop, maintain, and own key reports, dashboards, and analytics'including Salesforce/Certinia reporting tools'to enable data-driven decision making.
Strong financial acumen is essential for success in this role.
**What you will do**:
- Develop and enforce reporting governance and standards across all Global Services operations and field-generated reports to ensure accuracy, consistency, and reliability.
- Collaborate with Sales Operations, Global Services leade...