Senior Business Analyst – Service Delivery Dashboard

Application Deadline: 24 June 2026
Location: Belgium (Hybrid – multi-site: Hasselt, Antwerp, Willebroek, Ghent, and others as required)
Start Date: 17 August 2026
Contract Duration: Project-based assignment (management reporting rollout 2026–2027)

About the Role

We are seeking an experienced Senior Business Analyst to support the development of a data-driven service delivery dashboard within a strategic transformation programme focused on inland waterway services.

This role is part of a broader initiative to enhance transparency, performance reporting, and customer-centric service delivery for the inland navigation sector. You will play a key role in translating stakeholder needs into measurable service indicators, supporting management reporting, and contributing to the design of a scalable service performance dashboard.

The initiative aims to improve decision-m...