Found Description
We are looking for a Senior Business Analyst – CRM, BI & Data to support initiatives related to CRM, Business Intelligence, data, analytics, and AI-enabled solutions .
The ideal candidate will connect business and technical teams, translating business needs into clear requirements, user stories, process flows, acceptance criteria, documentation, and UAT scenarios. Strong experience with CRM platforms, Microsoft Dynamics 365, Power BI, data requirements, Agile/Scrum, stakeholder management, and business validation is required.
Responsibilities
- Lead discovery sessions, workshops, and interviews with business and technical stakeholders.
- Gather, analyze, document, validate, and manage functional and non-functional requirements.
- Translate business needs into user stories, acceptance criteria, process flows, business rules, functional specifications, and UAT scenarios.
- Manage product backlogs and support spri...