Found Description
Our Smart Security Alarm Monitoring Operations unit protects lives and property across Canada 24/7, delivering operational excellence across all lines of business. We combine the rock‑solid stability of a national monitoring operation with the agility of a strategic problem‑solving hub, where fresh ideas are valued and learning is constant. As a core enablement center, our team oversees frontline training, change management, system reliability, and large‑scale operational transformations, assisting cross‑functional units through complex system and customer migrations and transformative tool deployments.
As a Senior Business Analyst you will drive our most critical evolution programs, bridging the gap between frontline operations, technical development, and Business Unit leadership. You will own complex problems in a high‑autonomy environment, smash corporate silos, and create clarity from ambiguity.
Advanced knowledge of English is required because you will most of ...