Senior Business Analyst for Customer Experience

Elevate customer experiences as a Senior Business Analyst focused on customer vision realization. Partner with clients and Backbase teams to define project requirements effectively.
In this role, you'll be integral in translating customer pain points into project backlogs. With over 7 years of experience in Business Analysis, you will address unique challenges in lending products by conducting gap analyses and leading workshops. Your insights will drive successful project delivery.
Key Responsibilities:
• Capture and prioritize customer requirements with precision
• Perform gap analysis for effective project execution
• Facilitate workshops to gather key technical requirements
• Create user stories that guide development teams
• Manage expectations and align project goals with client visions
Requirements:
• University degree in a relevant field
• Over 7 years of Business Analyst experience
• Expertise in commercial or construction lending
• Excellent...