Senior Business Analyst - Claims

About the job

An opportunity exists for an experienced Senior Business Analyst to join a large-scale transformation program focused on improving property claims operations, supplier management and customer outcomes.

Working across business and technology teams, you will play a key role in analysing complex business challenges, optimising processes and supporting the delivery of strategic initiatives within a fast-paced and evolving environment.

This position will suit a Business Analyst with strong property claims experience who enjoys engaging with stakeholders, driving process improvement and delivering tangible business outcomes.

As a Senior Business Analyst, you will:

• Elicit, analyse and document business and system requirements
• Facilitate workshops and stakeholder discussions across operations, technology and external partners
• Analyse current-state processes and identify opportunities for optimisation...