Found Description
Elevate your technical expertise as a Senior AWS Support Engineer at Ingram Micro. This hybrid role in Mississauga offers the chance to tackle advanced AWS issues while guiding frontline support.
Ingram Micro is seeking a Senior AWS Support Engineer for its global support team. This role is perfect for those with technical support experience and a strong AWS background, focusing on troubleshooting and enhancing support processes. You'll be the key player in managing escalations while enhancing team knowledge and customer satisfaction.
Key Responsibilities:
• Monitor and manage AWS support case escalation
• Mentor frontline support engineers and share expertise
• Troubleshoot advanced AWS service issues hands-on
• Implement process improvements for efficiency
• Create and maintain documentation and best practices
Requirements:
• Bachelor's degree in IT or related field
• 8+ years in technical support roles<...
Ingram Micro is seeking a Senior AWS Support Engineer for its global support team. This role is perfect for those with technical support experience and a strong AWS background, focusing on troubleshooting and enhancing support processes. You'll be the key player in managing escalations while enhancing team knowledge and customer satisfaction.
Key Responsibilities:
• Monitor and manage AWS support case escalation
• Mentor frontline support engineers and share expertise
• Troubleshoot advanced AWS service issues hands-on
• Implement process improvements for efficiency
• Create and maintain documentation and best practices
Requirements:
• Bachelor's degree in IT or related field
• 8+ years in technical support roles<...
Ready to Apply?
Submit your application for Senior AWS Support Engineer - Ingram Micro at Ingram Micro, Inc.
Apply Now