Senior AWS Connect Architect & Customer Solutions Lead

NeuraFlash is seeking a Senior AWS Consultant in Colombia to support customers in adopting Amazon Connect solutions and improve their outcomes. The role involves conducting assessments, designing solutions, and translating business goals into clear user stories.

Ideal candidates will have customer-facing experience in contact centers, with skills in integrations and communication protocols. You'll work closely with Solution Architects, educate customers on AWS value, and deliver end-user training and documentation.