Senior Applications Support Analyst at Citi

Elevate your career with Citi as a Senior Applications Support Analyst. This role combines technical expertise and leadership to enhance application performance in daily operations.

As a seasoned professional, you will provide technical and business support for Citi applications. This position requires a comprehensive understanding of application maintenance, as well as the ability to manage complex situations involving risk assessment. You'll also play a key role in coaching new analysts while ensuring stability and effectiveness across multiple applications.

Key Responsibilities: • Provide technical support and business insights for application users • Ensure application systems meet performance and stability standards • Perform daily monitoring and risk reconciliations • Develop technical support documentation for internal use • Partner with developers to prioritize bug fixing efforts

Requirements: • 6 to 12 years of experience in application support • Kno...