Senior Application Support Expert Required

Join us as a Senior Application Support Team Analyst, where your skills in resolving client inquiries will make a significant impact. This position requires a deep understanding of client needs and technical issues, ensuring seamless service deliveries.
Drawing on a minimum of three years of experience, you will act as a bridge between clients and internal teams. Your role includes troubleshooting problems, managing urgent inquiries, and recommending improvements. Sharing knowledge and collaborating with junior members will be essential parts of this role.
Key Responsibilities:
• Resolve technical issues promptly for clients
• Develop and execute testing for software improvements
• Identify and analyze problems for timely resolution
• Manage and prioritize multiple tasks effectively
• Contribute to knowledge management and coach team members
Requirements:
• At least 3 years of application support experience
• Relevant diploma in business administration or ...