Found Description
About the Role
We are currently seeking experienced Senior Application Support Engineer to play a critical role in ensuring the stability, resilience, and efficiency of our global application landscape. This role combines deep technical expertise with operational leadership, focusing on all aspects of application support activities across multiple managed instances like Incident/problem/change/Deployment support, Infrastructure provisioning & security hardening, disaster recovery, monitoring & observability, and cloud cost optimization.
You will bring strong experience in Azure, production support, and automation, with a proactive mindset toward AI-driven operations (AIOps, GenAI) and continuous service improvement along with the ability to engage business stakeholders, communicate effectively during incidents, and build trust with External & Internal clients
You will be responsible for:
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