Senior Application Support Analyst

Join EPAM Malaysia as a Senior Application Support Engineer . Bridging support and software engineering, you will focus on deep technical troubleshooting, root-cause analysis and issue resolution. Work closely with cross-functional teams to investigate system behavior, analyze application logic, troubleshoot APIs and drive operational stability across business-critical systems.

Responsibilities

• Provide Level 2 and Level 2.5 application support for enterprise production systems
• Investigate, troubleshoot and resolve complex technical issues independently
• Analyze Java and object-oriented code to understand application behavior and identify root causes
• Troubleshoot APIs by analyzing requests, responses, parameters and integration flows
• Execute SQL queries and controlled data fixes within relational databases using established safeguards
• Trace issues across distributed systems using logs, monitoring and o...