Senior Analyst, Production Solutions - Ricoh Graphic Communications (Mississauga)

Senior Analyst, Production Solutions – Ricoh Graphic Communications

Position Profile:

The Senior Analyst, Production Solutions for Cut Sheet and Wide Format is the technical lead for both pre and post sales implementation of Ricoh's solutions portfolio. This is an expert level position that requires deep expertise in integrated solutions including hardware, enablement and standalone software and services. The individual will also be a subject matter expert in specific areas of the business such as cut sheet, colour management and other specialized disciplines. They will be engaged early in a sales cycle to assess the customer's workflow goals, demonstrate solutions, provide basic project management of implementations, and train customers. The primary focus of this role is to architect integrated hardware and software solutions that help improve a customer's workflow, reduce cost and drive customer satisfaction during solution implementation. The Senior Analyst a...