Senior Analyst in Identity & Access Management

Advance your career as a Senior Technical Security Analyst in the Identity & Access Management team. Your responsibilities will include managing user access requests and ensuring high support standards in a collaborative environment.

You’ll act as the frontline support for provisioning access, leveraging your strong IT support experience. The role involves troubleshooting while analyzing trends in the incident queue to implement streamlined processes efficiently. Expect to engage with support partners to optimize knowledge sharing.

Key Responsibilities:
• Process user access requests with a ticketing platform
• Investigate urgent access issues promptly
• Monitor trends to minimize recurring problems
• Collaborate with peers to update knowledge base
• Work effectively in a diverse team setting

Requirements:
• Around 3 years of experience in IT support
• Bachelor's degree in computer sciences desirable
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