Senior Analyst in Fraud Deterrence

Elevate your career as a Senior Fraud Deterrence Analyst in Scarborough, Ontario, focusing on fraud detection and customer relationship management in a hybrid work environment.
You will contribute to Fraud Deterrence by executing critical initiatives and ensuring compliance with regulations. This senior role emphasizes customer engagement while analyzing cases and alerts, initiating investigations, and addressing potential fraud trends. Your keen sense of customer service and dedication to reducing losses will help shape the department's success.
Key Responsibilities:
• Champion a customer-focused culture to strengthen relationships
• Analyze cases and investigate alerts thoroughly
• Review customer accounts and summarize relevant information
• Identify fraud trends to minimize financial losses
• Communicate findings with stakeholders and customers
Requirements:
• Minimum 2 years of banking experience
• Experience in fraud detection or commercial banking p...