Senior Analyst — Digital Experience & Journey Strategy

A leading technology firm in Dubai is seeking a Senior Analyst specializing in Digital Customer Experience. The successful candidate will gather and analyze requirements, facilitate design solutions, and improve customer journeys. Applicants should have a bachelor's degree related to the field and at least 8 years of experience in business analysis, preferably in digital transformation and the aviation sector. Knowledge of agile methodologies and experience with DXP platforms are essential for this role.
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