Senior Analyst Client Onboarding (Laval)

Your Role

• Serve diverse clientele including institutional clients and portfolio managers across securities custody, institutional asset management, pension plans, and ETFs.
• Support clients through significant life events such as onboarding, portfolio manager transitions, and client departures.
• Participate in client integrations and change initiatives, collaborating closely with clients, portfolio managers, account managers, and operational teams.
• Work in partnership with operational teams to ensure flawless execution of activities and deliver a consistently top‑tier client experience.
• Assist team members with planning, coordination, and deadline management to ensure smooth and timely delivery.
• Contribute to continuous improvement, documentation, and standardisation of team processes.
• Support training initiatives and act as a subject‑matter resource, helping colleagues deepen their expertise and achieve profession...