Senior Analyst – AR Collections

The Senior Analyst – AR Collections is responsible for executing core accounts receivable collection activities to support timely cash inflows, resolve customer payment issues, and maintain accurate customer account information. The role works closely with credit, billing, cash application, and customer master data teams to uphold AR integrity and reduce overdue balances. This position also serves as the subject matter expert for collection processes and system transactions, ensuring consistent and accurate execution of daily AR activities.

**What you'll do**

Collection & Customer Account Management:

+ Execute daily outbound collection activities to reduce past due balances and improve cash inflows.
+ Communicate with customers via phone and email to resolve payment delays, clarify balances, and secure commitments.
+ Document all collection efforts and maintain accurate notes in systems of record.

Account Analysis & Issue Resolution:

+...