Senior AI Copilot Engineer – Scale & Impact (Hybrid)

Zendesk is looking for a Senior Software Engineer to join its AI Copilot organisation in Lisbon. The role involves owning end-to-end product features from design to production, working on AI integrations and collaborating with cross-functional teams.

The ideal candidate will have over 5 years of experience, be fluent in Ruby, and have familiarity with distributed systems, RESTful APIs, and cloud infrastructure. This is a hybrid position promoting collaboration and learning.