Found Description
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Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloa is shaping the foundation of a new era in customer experience – where customer support is more than transactions, but meaningful exchanges. The company has powered over one billion interactions for global brands such as, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI.
About the Role
As a Senior Agent Architect, you will play a key role in transforming customer service with AI agents. In this customer‑facing position you will support the implementation of Parloa’s solutions, enhancing experiences for clients and partners.
You will use your expertise in large language models (LLMs), prompt engineering, conversational...
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