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Job Title: Senior Admission Counsellor - Study Abroad RESPONSIBILITIES & DUTIES • Engage with assigned leads and promptly initiate contact through the auto dialer system. • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs for Germany and Italy public universities. • Build rapport, credibility and establish trust with leads through effective communication and active listening. • Schedule Video Counselling (VC) sessions with Admission Counsellors for qualified leads. • Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process. • Maintain accurate records of lead interactions and follow-up activities in the CRM system. BASIC ELIGIBILITY CRITERIA • Minimum of 1 years of Edtech-sales experience (Study Abroad is plus), • Min Graduation is required. • Previous experience working a 6-days work week. • Currently working in the capacity of an individual contributor. • Proven track recor...