Found Description
We are currently seeking an experienced professional to join our team as Senior Account Manager.
Role Purpose
The Senior Account Manager will be responsible for managing the provision of client service coverage to high-valued Global Payments Solutions (GPS) clients, ensuring client expectations are consistently met at a high standard, and establishing a trusted relationship as their GPS advisor. The role will involve client liaison and partnering with Relationship Managers, Sales Management, Product Management and Operations to identify customized and competitive solutions domestically and across sites where their clients operate.
Principal Accountabilities
- Deliver service and account management excellence, effectively managing risks and issues.
- Retain revenue and achieve incremental revenue and digital utilization from the existing portfolio of clients.
- Introduce service improvements to enhance the overall client experience....