Found Description
We’re looking for a Senior Account Manager to provide strategic guidance to our key clients, ensuring the highest level of satisfaction while driving growth and expansion opportunities. This role is crucial in developing comprehensive success plans, analysing performance metrics, and proactively addressing challenges to align our services with client business objectives.
What you get to do
Planning & Strategy
- Develop and implement comprehensive Success Plans tailored to each client’s strategic goals and business objectives.
- Provide strategic insights and guidance to align Paymentology services with client long-term vision.
- Review and analyse client performance metrics regularly, ensuring alignment with objectives and proactively addressing issues.
- Set up and lead key client meetings including Weekly Operational Reviews, Monthly Performance Reviews, Quarterly Business Reviews, and Annual Steering Committees.