Found Description
Role Description
This is a full-time remote role for a Senior Account Manager specializing in Voice and Telecommunication. The Senior Account Manager will oversee key client accounts, build and maintain strong customer relationships, and identify opportunities for business growth. Responsibilities also include ensuring client satisfaction by addressing customer needs, resolving issues, and collaborating with internal teams to deliver tailored telecommunication solutions. The role involves developing and implementing account strategies, managing client communications, and contributing to the overall success of the company.
Qualifications
- Strong analytical skills to interpret data, track performance, and drive decision-making.
- Team management experience to lead and collaborate with cross-functional teams effectively.
- Exceptional customer service skills for addressing client needs and resolving issues promptly.
- Technical knowledge of...