Senior Account Manager (Madrid)

Senior Account Manager

We are seeking a Senior Account Manager with a strong background in professional congress organization (PCO), association management, or related event and conference services. In this role, you will cultivate and sustain strong client relationships through consistent, dedicated support and service. Additionally, you will oversee the management of the core account team, which includes the Project Manager and Program Manager.

Responsibilities

• Develop long‑term relationships with Kenes clients, actively contributing to the growth and promotion of their businesses.
• Partner with clients, offering strategic insights and generating actionable recommendations for achieving business goals, seamless execution, and implementation.
• Directly manage and develop team members, ensuring their professional and personal satisfaction.
• Lead and empower the team through effective development strategies.
• Work close...