Senior Account Manager - International Remittance

Senior Account Manager – International Remittance

Coins is a fully regulated crypto brand in the Philippines, licensed by the Bangko Sentral ng Pilipinas as a Virtual Currency and Electronic Money Issuer.

Responsibilities

• Identify, approach, and onboard new merchants across various industries to adopt our payment services (e.g., QR payments, e‑wallets).
• Build and maintain strong relationships with existing merchants to drive transaction volume, retention, and overall satisfaction.
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
• Collaborate with internal teams (Product, Technology, Operations) to ensure smooth onboarding and integration.
• Act as the main point of contact for merchant queries, support requests, and escalations.
• Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth and upselling.
• Stay i...