Second-Line Service Desk Analyst – Manchester

Ascent People Ltd is recruiting a Service Desk Analyst (2nd line) for our client in Manchester. The role focuses on resolving complex IT issues with professionalism and customer service excellence. The ideal candidate has 2+ years in a service desk or IT support role, ITIL foundation, and strong communication.

Salary is £16,000–£22,000 per annum with benefits. Ascent People Ltd acts as an employment agency for this vacancy; call Callum Haller at or email