Search Evaluator (Content Moderation) (Xico)

Job DetailsTitle: L1 Search EvaluatorLocation: Masaryk, Polanco, Mexico City, Mexico (Onsite)Employment Type: Full-time (FT)Shift: 11 am - 8 pm (8 hours + 30 minute)Role OverviewL1 Search Evaluators are frontline specialists responsible for assessing search quality and investigating user feedback to improve client algorithms and search products.Key ResponsibilitiesSearch Quality Assessment: Review and categorize bad cases to help search products and algorithms improve.User Feedback Investigation: Analyze user search requirements through data and direct feedback.Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks.Policy Application: Read and apply 20‐page long policies to daily evaluation tasks.Required Qualifications1+ year(s) of experience in conducting evaluations or data labeling.High English proficiency (reading, writing, speaking).
Proven ability to navigate, troubleshoot, and maximize the utility of internal...