Found Description
SDR Coach and Trainer – Barcelona, Spain
About the team
The Sales Enablement team exists to make our sales team's lives easier. As SumUp's SDR function continues to scale across Spain and Italy, we’re building the coaching infrastructure that will help that growth stick. This role sits at the heart of that shift: moving the SDR team away from volume‑led activity toward higher‑quality prospecting, stronger discovery, and higher‑value merchant acquisition.
What you’ll do
- Own SDR new hire onboarding, role‑play capability, and ongoing skills development across reps located in Barcelona and Milan but serving a variety of European markets and languages.
- Build and maintain structured coaching frameworks, scorecards, and feedback loops in partnership with SDR Team Leads.
- Use call recordings, role plays, and performance data to identify development needs and deliver targeted coaching on call quality, discovery, objection handling, and...